KTM Berhad will regularly remind passengers of this through posters, window stickers and notices but at the same time we do need co-operation from the public to respect their fellow passengers and to adhere to regulations.
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Found a mistake in this article? Report it to us. What is the issue about? Spelling and grammatical error. It looks like it doesn't want to focus on rail transport for weary commuters. It's high time the present management of KTM let go of this monopoly and let others who are more capable to take over the running of this public transport and give quality service to commuters.
The people are suffering for at times are the trains' air-conditioning is not working properly. Travel from from KL Sentral to Rawang and one will come out of the train with a rosy and puffed up face. At this rate, KTM cannot provide quality service to commuters. I hope the transport minister will find a solution to this never-ending woe and provide us with extra and new trains as the present fleet is a write-off and can be disposed off at once.
Kini Lens. Kini Morning Brief. Kini News Lab. Special Reports. It will also be better in promoting other essential trip outside the peak hours, so that passengers can travel without any problem or any disruption. In order to attract the customers to switch to public transportation, the service frequency must be attractive enough to create dependence on the transportation. If KTMB can reduce the congestion during peak hour, the number of customers will arise rapidly.
It must be maintained and planned properly by creating proper frequency systems during peak hours. In Singapore, the train normally arrive every minutes similarly to Japan system.
It is far different than KTM Commuter that took about 15 minutes in peak hours and 30 minutes in off-peak hours. In 15 minutes frequency, it can create sardine-packed passengers in one coach during peak hour session. That if the frequency of 15 minutes, however it tends to go overboard to 30 minutes or extra during peak hours.
Also, the number of passengers normally increased rapidly when the commuters experience disrupted services during peak hours. As for commuters, missing a train in 2 minutes can actually build their waiting time approximately up to 45 minutes for the next train to arrive.
That is why they changed to the connecting trains or shuttle buses for another options. If they need to take connecting train, they need to stop at KL sentral and change the train station or train transit. It is actually costly and troublesome for the passengers who are rushing or tired from running around.
Some people need to change from KTM to LRT due to the location of the trains and they automatically will do that in KL central, public transportation hub. This definitely discouraged people because they need to switch to other public transportation or station that costly for them. They need to queue for tickets, wait for the trains to arrive and board the train to the destination. It definitely affected their level of satisfaction on the current services as they are rushing to their destination or change their plans for the day.
Therefore, it is best for the train services to add frequencies of their trains and its arrival to the destination. Overcrowding coaches definitely increased the waiting time because the trains cannot arrive to the destinations at their scheduled time.
It will definitely increase the delay time. In addition, coaches that are full with people are easily instil anxiety, asphyxia safety vulnerability and inconvenience to their lives. Sometimes, sick people can easily affect another unhealthy people or low-immune system people in the train.
Lack of focus as well as coordination of the systems at all levels caused severity in the problem relating to the public transportation. S revealed that the government does not promote public transportation or tried to use public transportation to understand the frustration of the passengers. Also, there is a lack of government focus on the problem relating to delays in arrival times and other factors in Malaysia. As included in 8th Malaysia Plan, the government draw a road map for development of public transportation in Malaysia for the next few years.
However, it is simply a reference without direct impact towards public transportation in Malaysia. Zinatul Iffah Abdullah Author. Add to cart. Sign in to write a comment. Read the ebook. Performance Benchmarking in Public Tr What is its Impact on the Fu Mass Media and its Impact on the Qual A Study on Economy Ev Sustainable Transportation in Europe Expansion of Cycling in German Cities Public Policies on Sustainable Logist Cultural Impact on Earnings Management.
KTM needs your ridership numbers and ticket sales to profit. The only train service which I have seen railway fans coming out in droves is for the SkyPark Link during the free service. But where are you after the free trials? Even on other train services, some only board the train when KTM invites you to go on for a special occasion, for free. How about the other months and years without special events? Where are you? Is it because you have to pay RM36 to Ipoh like me and the rest of us?
KTM is nice enough to sponsor your trip. Carrying you for free is bleeding KTM. Stop driving from city to city, and take the train instead. Why take photos when you can take the train too. You can go green at the same time by using public transport, and potentially get your destination faster, assuming you are on the ETS line. Do you notice why I can have such a collection of so many bad reviews of KTM? I took the train to experience as such, and I wrote it down based on experience.
Why do you hate me for saying that the loco broke down? Why do you hate me when my train is delayed? What have I done to you when my train is delayed? But did I screw the staff during my disruption?
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